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Letter of the year More letters
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Comments from clients who sailed with us in 2011Francesca, Thanks for the follow up. As first time charterers in Greece we were extremely pleased with all aspects of our sailing. The boat was perfect for our needs (except they should have full queen sheets and blankets on the berth , not a bunch of twin sheets). Tasos boat was very accommodating. Spiros was a great captain and he had put together an itinerary that was appropriate for our time and weather conditions. Your office was extremely helpful in setting it all up and was extremely responsive with info and follow up to our rookie questions. Thank you. All in all our first time trip to Greece was memorable and rewarding . We will fill out your form in the next week or so and send some pictures as we are only now getting to edit it all down. Thanks again We all had a great time and would definitely do it again! Bob and Nancy H (USA) and friends chartered catamaran Sofia VI. Lagoon 420 (2008) from Athens in April 2011with skipper Spiros Kaminaris. Please see their photos here. Dear Francesca Thank you. I still have to write it all up anyway. No one could help the weather. It’s one of those things you take as it happens. Our experience of Greek Sails was superb. Andreas and his team couldn’t have been more helpful, and although we didn’t get out much, what we did do was very useful. The yacht was well equipped, well prepared, very clean, and everything worked. On every charter there are one or two minor things that need attention, and Andreas was both quick and efficient in dealing with these (morse control replacement, log paddle wheel). Because of the unseasonal weather, we needed more blankets and these were quickly provided. Although we weren’t on a flotilla, the lead boat crew was equally supportive, particularly to my wife who was less experienced. Andreas knew the area well, and recommended easy moorings for us as we were short-handed. And he was always there to take our lines when we returned. And Poros was delightful! A real community, where individuals were treated with respect and where there was not a trace of reserve against ‘incomers’, which can happen in some places. I would (and am going to when I get around to writing my article for Sailers) recommend Odyssey and Andreas unreservedly. And I will probably be back at some point. With every good wish, Richard T. Richard chartered a Sun Odyssey 29.2 from Poros in April 2011. Andreas is part of the flotilla team that operates there. Francesca, Thanks for your e-mail and for providing the great service during our trip. I will say that it was quite an adventure and there were many cold and wet days where we didn't really think we were having the vaction depicted in the brochure, but no one can control the weather. All in all we had a great time and I would (and have) recommended your company to numerous people. Thomas did a great job trying to ensure that 6 different people with 6 different ideas of what the vacation should be all had a great time. He was friendly and flexible and made the trip a success. We would love to "redo" this vacation (during the warmer months) but we really enjoyed the adventure and the group. Hopefully we will get better weather next time. Thanks again Mike MIke booked a berth / cabin on a cabin cruise sailing yacht from Mykonos to Santorini in April. The yacht is in excellent condition and is well equiped. Yanis, the owner, was very helpful. We will definitely come back to the area ans would like to charter this boat again. All tick boxes: reception, condition, inventory, engine, sails, base, area = excellent. S. Gottesman, from Israel, chartered s/y My Way, Bavaria 47, from Thessaloniki in April 2011 Lead crew have a special personality which supports this type of activity fully. We found them exceptionally friendly,helpfull, supporting, empathetic and above all had the knowledge and experience to support the diverse group which we were part of. You have the formula right, please do not change. Stuart charterd a Sun Odyssey 32, on flotilla, from Poros in May 2011 Hi Maria, I think my message to you last week bounced so I am writing to you again to thank you for all your help with our holiday. We had a great time and the boat, and service at the base, was very good. Thank you again for all your assistance. Regards, Geoff Geoff P chartered 'Kalos Manolis', a Sun Odyssey 35 from Athens, in May 2011. Dear Captain Thomas, Alamo, California, USA Captain Thomas, Old Saybrook, Connecticut, USA Captain Thomas, Concord, Mass. USA Dear Captain Thomas, Dear Captain Thomas, Everything was great, the boat, the equipment and the skipper perfect, the route was improved and the skipper made the correct recommndations. Thanks for the good service and the attruction that we received. All tick boxes: reception, condition, inventory, engine, sails, base, area = excellent. Marco is a fine and professional host and sailer. He added immesurably to our experience! All tick boxes: reception, condition, inventory, engine, sails, base, area = excellent. Francesca, Richard Young Yes, we did fill out the feedback form. Essentially, we absolutely LOVED our trip and Nikos and Helene were amazing. It was a bit crowded with 8 people but Nikos handled that so well by making sure we were dockside each evening so everyone could come and go easily. We did go to Mykonos as we requested, and I am glad we did, but it was probably our least favorite island. Syros was really one of my favorites. I could have spent a week there. We loved that he took us to Delos as well. It is the island with the ruins. So very fascinating. If we had a smaller group, I think it would have been wonderful so anchor on some isolated island and spend the night there but that is just not possible with a group our size. The only comment I made to Nikos is that I feel the hostess is really a necessity…especially with a group the size we were. I personally feel that the cost of 150 Euro would have been too high for us, but he should just build the price into the cost much like the captains costs were in the cost as well. My hesitation was that with 8 people already, 1 more would not make sense but now I can’t imagine our trip without her. Helene was an absolute pleasure to have on board. I will say, we had some of our people express reservation when they were coming over because of the problems in Athens but that was not an issue at all in the islands. I would be happy to speak to anyone who has a concern for you. Nikos said that there were some cancellations because of it and that is really a shame in your high season. It probably made it more enjoyable for us as I think it did reduce some of the crowds and we never had any issues getting into any restaurant we wanted to go to. We even went to Nikos’ Mothers restaurant in Syros…SOOOO enjoyable! Thank you for everything Francesca. It was the trip of a lifetime. Now I want to see more!! J I will send you pictures separately. Barbara Hello Francesca, Hi Francesca, thanks a lot for your mail and apologies for the late reply. I havent filled in any feedback forms since we took the boat from Skiathos and not from your base in Volos. In general our sailing experience was very positive. Everything was very good at the reception. - The boat was delivered on time and in a very good state (clean, filled with water,gas and any other standard required supplies. - Check-in was thourough and at the same time fast and Antonis was very helpful and ready to answer any questions I especially appreciated the fact that he brought the boat to Volos and we could also start the check-in earlier than the usual time. Dear Francesca, Very friendly staff. All tick boxes: reception, condition, inventory, engine, sails, base, area = excellent. Panos and Francesca, a great two weeks, "Sophia" is a very well ahd the sails are a agreat addition. We had a supurb time. All tick boxes: reception, condition, inventory, engine, sails, base, area = excellent. Hello Francesca! thanks for your email, sorry for this late reply, maybe you have already seen our feedback. Paola Alexis was great skipper, so kind, funny, expert and reliable. All tick boxes: reception, condition, inventory, engine, sails, base, area = excellent. Thanks Francesca. Everythimg did run perfect. Keep me in your list for your best offers as next time we are planning to book for 2-3 weeks. Thanks you again Konstantinos Konstantinos chartered s/y "Anax" Sun Odyssey 49, from Volos, in August 2011 Dear Francesca, Hi Francesca, Just wanted to thank you for organising everything for us. We had a great holiday. Much appriciated. Hi Francesca, I’m not sure that we filled in a feedback form but certainly we talked a lot with Andreas and Anouk. It was a fantastically well run charter/flotilla. The best bit was the sailing support – we were lucky maybe that A&A were serving as lead boat and their company made the holiday special. The boat was in good working order but would have benefited from more comforts e.g. more than two teaspoons and half a dozen non-matching glasses, some cockpit cushions maybe and a cockpit table. I think Anouk intends upgrading these things. The itinerary was fine, the schedule fine. It was good having adults running the whole thing rather than the usual student types that you get with Sun**** et al. We are hoping to come back next year – to do our certificates then maybe stay on for a few weeks, some with a flotilla, some on our own. Price will determine what we can do. We’ll be back in touch. We were 100% satisfied and will keep you a well guarded secret. Only joking! Ian Hi Francesca, I do not recall filling out an end of trip questionaire nor do I appear to have a template on any of your previous emails. Therefore I will address the main items that you have included below regards, Francesca, The team of Lefteris and Apostollo did a very good job and were quite accommodating to us. We were able to discuss with them the check out and they helped us coordinate schedules and the trip to the grocery. They were even kind enough to let us relax a bit on their “office boat”, where we could store our bags, so they would not be left on the dock unattended. Dear Francesca, thank you for your e-mail. We had a wonderful time sailing a yacht in the Greek islands! We had and amazing trip! Dear Franseca, We have had a great time. We gave the feedbackform at the base but here are the answers to your questions:
I hope this short feedback helps you to get an impression of our experience. Kind regards, Thomas was a gracious and most patient host. He responded well to our needs and was most helpfull with information and answers to all questions. The complimentary champagne was greatly appreciated. A great sailing lesson. Regards, |
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