Terms & Conditions of Casual cruises with ZEUSGROUP
PAYMENT
35% deposit is required upon confirmation. Balance of payment is due no
less than 30 days prior to day of embarkation via Bank swift or credit
card payments can be made (Visa/MasterCard) which incur an additional
expense (2.5%).
CHILD REDUCTION
Infants under the age of 2 free of charge. Children aged 2 to 6 years
sharing cabin with two paying adults receive a 50% discount. Children
between the ages of 7-12 sharing a cabin with two paying adults receive
a 25% discount. Port taxes are not discounted.
CANCELLATIONS
to be retained by cruise operators: 25% of the cruise for any written
cancellation received between 60 to 31 days prior to sailing; 50% up to
16 days prior to sailing: full cruise fare for written cancellations received
less than the 16th day prior to sailing or for "no shows." even
if cancellation is due to unforeseen circumstances beyond passenger's
control.
NOT INCLUDED IN CRUISE FARE
Such personal expenses as alcoholic drinks, laundry and gratuities, (gratuities
are optional but as a rule, satisfied clients are expected to give to
the captain, at the end of the cruise approximately 5% of the cruise fare
for distribution among crew members) medical expenses, port taxes, shore
excursions (shore excursions are proposed and arranged on board by the
tour leaders) expenditures incurred ashore, and anything not mentioned
in the cruise program
.
ADDITIONAL CONDITIONS FOR ALL ZEUS-GROUP CRUISES:
Because no lifeguard is provided swimming off the vessels is at the passengers
own risk. Although cruise itinerary is almost always followed as indicated,
on occasion due to unforeseen circumstances, such as exceptionally bad
weather, (vessels are not permitted to sail when wind force is 6 - 7 Beaufort)
the captain upon whom full responsibility is placed for the safety and
comfort of the passengers, may make any required changes, at his discretion.
Times of arrival and departure at the various ports of call are given
as a guide and we cannot guarantee that they will be strictly adhered
to. Omitting a port of call or making required changes in itinerary does
not entitle passengers to any claims or refunds. Every step has been taken
to insure that the sports facilities on board are in good working order
and their failure does not constitute reason for refunds and or additional
claims. The Company reserves the right to cancel any cruise, in which
case the full fare, will be refunded. If necessary, itinerary may be changed
and vessel substituted before or after commencement of cruise. Fares are
established in accordance with the exchange rate and fuel prices at the
time of printing and they are subject to change without notice.
After commencement of cruise, should the vessel sustain any breakdown
in machinery or be disabled by fire, grounding or collision for more than
48 hours disrupting the cruise itinerary and if no acceptable alternate
arrangement or substitute vessel of similar quality is offered, then passenger
will be given a proportional refund per diem of paid cruise fare. No further
claims will be accepted.
It is further recognized that Zeus tours & yacht cruises ltd. acting,
as a broker between the owner companies of the vessels and the passengers/tour
operators is a Greek company, the vessels are of Greek registry under
the jurisdiction of Greek law. Disputes relating to this agreement will
be resolved solely according to Greek law in Greek courts. Passengers
are advised to purchase a "trip cancellation" policy in case
of any unexpected contingencies. Passengers are covered by insurance while
cruising. In case of accident or death the maximum liability amount of
145,000 Euro applies. As this amount is the maximum liability of the owners
of vessels passengers/tour operators are advised to purchase an individual
accident insurance policy as well. Above conditions shall constitute the
sole contract between "Zeus tours & yacht cruises ltd."
acting on behalf of the owner of vessels and passengers/tour operators
unless otherwise agreed in writing. Zeus tours & yacht cruises reserves
the right to replace the vessel on a particular cruise date with similar
providing same accommodation standards and services.
THINGS TO KNOW BEFORE THE CRUISE
EMBARKATION / DISEMBARKATION
Passengers are requested to be on board 2 hours prior to departure.
Disembarkation is after breakfast at approximately 9am.
TRAVEL DOCUMENTS
Participants must be in possession of a valid passport (expiring not earlier
than one month after cruise ends) and should obtain visas and health certificates
where required. All requirements should be confirmed with appropriate
government consulate or information office prior to departure.
LUGGAGE AND CLOTHING
Please travel as lightly as possible so as not to restrict space in your
cabin. Soft bags are more practical than hard suitcases. Sports or casual
clothes are more useful. Plenty of swimwear is required and a pullover
or cardigan is recommended for cool evenings. Comfortable walking shoes
are suggested when ashore; a beach towel is also required for swimming.
It is not necessary to bring such items as cutlery, cups, plates, glasses,
etc., as vessels are fully equipped.
ELECTRIC CURRENT
Our ship generators provide an electric current of 220 v. Cabins are equipped
with European type plugs so please remember to bring an adaptor if necessary
HEALTH REQUIREMENTS
Due to safety reasons it is requested that physical disabilities of any
kind be advised at time of reservation. It is understood that passengers
requiring special attention or treatment will be travelling with their
personal escorts. The company retains the right to refuse to embark any
pregnant woman beyond the 6th month of pregnancy
SPECIAL DIETARY REQUIREMENTS
Every attempt to meet special dietary requirements will be made provided
that such a request is put in writing at least 4 weeks prior to sailing.
HONEYMOONERS
If company is informed in due time honeymooners will receive complimentary
wine & fruit. A special celebration may also be arranged upon request.
DAILY PROGRAMME
Each day's schedule will be posted by our cruise coordinator listing necessary
information such as arrival/departure times, meal times, days activities
and any other pertinent information. It its understood that the daily
programme will be given as a guideline and that it is subject to change
due to unforeseen circumstances
VALUABLES
Jewellery, money, documents etc., should be given to the captain who will
deposit items in the ship's safe boxes free of charge. The company and
its personnel bear no responsibility for valuables kept by passengers.
PERSONAL EXPENSES & FUNDS
The EURO is the official currency on board. There is an optional credit
system for expenses on board that may be paid/settled at the end of the
cruise. Most major currencies and traveller's cheques are accepted / exchanged
at their official exchange rate. No credit cards are accepted on board
(Casual & Galileo cruises).
COMPLAINTS
Should any problems arise on board please report them first to your tour
coordinator and the Captain. Crewmembers will do their utmost to rectify
the situation. The company cannot accept any complaints that were not
reported on board. Complaints that are received by the company 3 weeks
after the end of cruise are also not acknowledged.
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Odyssey
Sailing is officially registered and bonded with the Greek National
Tourist Organisation (GNTO - EOT). Licence Number : 00015 and is a
member of the Hellenic Yacht Brokers Association (HYBA). |
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